Community add-on
RLX Contact
Secure private contact channels, configurable shell placement, staff routing, inbox and email delivery, portable presets, and Forms/Support bridges.
CommunityCategory
0.3.1Version
ProductionRelease stage
Access required · FocusedLicense
Community add-on
About this add-on
RLX Contact for LifeRaft OS
RLX Contact provides a public contact experience without publishing staff email addresses. Every submission can remain in its private inbox, be delivered to a chosen email address, or use both paths.
Secure private contact channels, configurable shell placement, staff routing, inbox and email delivery, portable presets, and Forms/Support bridges. Use it to keep member activity, communication, discovery, and support inside the owned community instead of scattering the experience across disconnected tools.
At a glance
- Private contact channels with internal inbox, assignment, status, and priority workflow
- Public, members-only, invite-only, and private contact channel modes
- Customer invite links with optional account registration invite pairing
- Keeps member value inside the owned community instead of losing activity to third-party tools
rlx-contact
Version 0.3.1 Access required · Focused
Production
Capabilities and outcomes
How RLX Contact improves the build
The overview above identifies the core capability. These supporting outcomes help a project owner judge whether the add-on belongs in the package.
Supports participation, discovery, support, and communication from one coherent product surface
RLX Contact can be packaged as an optional upgrade, bundle component, or project-specific module
Community builds that need RLX Contact without forcing it into every install
Standalone value
What it does by itself
RLX Contact can run as its own Community workflow. By itself, it focuses on Private contact channels with internal inbox, assignment, status, and priority workflow, Public, members-only, invite-only, and private contact channel modes, and Customer invite links with optional account registration invite pairing, so a customer can use the module without buying every related add-on first.
Standalone means it does not have to be cross-linked with other add-ons. It still runs inside LifeRaft OS and requires a valid core LifeRaft OS license.
Connected value
What improves when related add-ons are active
When the customer also owns and activates related modules such as RLX Forms, RLX Support, RLX Newsletter, RLX Chat, and RLX Polls, RLX Contact can hand off data, links, reporting, access control, content, or follow-up steps into those workflows. Those connections are optional and depend on the package being built.
Best fit
Who should care about it
- Community builds that need RLX Contact without forcing it into every install
Workflow
How it fits into a real build
- Activate RLX Contact. Its management entry appears under **Add-on Content**
- Open **RLX Contact → Contact Settings**. Choose the page layout, Contact placement, default recipient email, default assignee, and spam limits
- Open **Channels**. Each channel may override the private recipient, staff assignee, delivery mode, access rule, and security mode
- Test the frontend and mail queue before launch
- Recipient addresses are never rendered publicly. Email routing resolves in this order: channel recipient, default Contact recipient, assigned staff email, then the first active administrator. Inbox only never sends email
Works well with
The strongest builds connect the right modules
RLX Contact becomes more valuable when it is paired with the workflows around it. Common pairings include RLX Forms, RLX Support, RLX Newsletter, RLX Chat, RLX Polls, depending on the customer package and what the site needs to accomplish.
Admin setup
Confirm settings, navigation placement, permissions, and any required starter content before launch.
Public QA
Review the public page, empty states, mobile layout, and activated/deactivated states.
Package QA
Confirm the module fits the selected product package and does not expose unused workflows.
Docs and support
Add customer-facing notes, admin setup instructions, and known limitations for the module.
Customer FAQ
Common questions about RLX Contact
What does RLX Contact do?
Secure private contact channels, configurable shell placement, staff routing, inbox and email delivery, portable presets, and Forms/Support bridges.
Who is RLX Contact best for?
Community builds that need RLX Contact without forcing it into every install.
Can RLX Contact run by itself?
RLX Contact can run as its own Community workflow. By itself, it focuses on Private contact channels with internal inbox, assignment, status, and priority workflow, Public, members-only, invite-only, and private contact channel modes, and Customer invite links with optional account registration invite pairing, so a customer can use the module without buying every related add-on first.
Do I need the other add-ons mentioned on this page?
No. Related add-ons are optional package pairings, not required purchases unless a project specifically needs that wider workflow. RLX Contact should still explain a useful standalone job before any connected modules are considered. Standalone means it does not have to be cross-linked with other add-ons. It still runs inside LifeRaft OS and requires a valid core LifeRaft OS license.
What changes when related add-ons are active?
When the customer also owns and activates related modules such as RLX Forms, RLX Support, RLX Newsletter, RLX Chat, and RLX Polls, RLX Contact can hand off data, links, reporting, access control, content, or follow-up steps into those workflows. Those connections are optional and depend on the package being built.
Which add-ons work well with RLX Contact?
RLX Contact commonly pairs with RLX Forms, RLX Support, RLX Newsletter, RLX Chat, RLX Polls. Active pairings depend on the package, customer workflow, and installed add-ons.
What should be decided before launching RLX Contact?
RLX Contact should be launched with its real data model and public routes in mind. Optional integrations: rlx-forms, rlx-support.
How much does RLX Contact cost?
RLX Contact has a Access required Focused add-on license. The add-on requires a valid Personal, Professional, Creator, or separately agreed LifeRaft OS core license.
What support is included for RLX Contact?
Standard add-on support covers the licensed module during the active support window of the selected core edition. Exact scope is confirmed with the package. Personal includes 3 months, Professional includes 6 months, and Creator includes 12 months of core support and updates.
How ready is RLX Contact for deployment?
Production module: packaged for normal licensed deployment, subject to the hosting, configuration, and integration checks described in the documentation.
How does RLX Contact fit into a real LifeRaft OS build?
Activate RLX Contact. Its management entry appears under **Add-on Content**. Open **RLX Contact → Contact Settings**. Choose the page layout, Contact placement, default recipient email, default assignee, and spam limits. Open **Channels**. Each channel may override the private recipient, staff assignee, delivery mode, access rule, and security mode. Test the frontend and mail queue before launch.
Does the public page include implementation details?
No. The public page explains customer value, package fit, related modules, and launch expectations. Setup steps, route details, data structures, hooks, and operator-only notes stay in the licensed add-on documentation.
Related add-ons
Explore the surrounding add-on ecosystem
Coming soon
Want RLX Contact in your LifeRaft OS build?
RLX Contact is part of the modular LifeRaft OS add-on roadmap. Join the waitlist or discuss a package so the right modules can be planned around the way your community, product, studio, or business actually operates.