Community
RLX Contact
Secure private contact channels, configurable shell placement, staff routing, inbox and email delivery, portable presets, and Forms/Support bridges.
What it does
Features at a glance
- Private contact channels with internal inbox, assignment, status, and priority workflow
- Public, members-only, invite-only, and private contact channel modes
- Customer invite links with optional account registration invite pairing
Built for your workflow
Who it’s for
- Community owners organizing member participation
- Creators and teams adding focused social workflows
Setup and fit
Compatibility
Requires a valid LifeRaft OS core license and a supported installation.
No additional add-on is listed as a required dependency.
Optional connections
From setup to everyday use
A straightforward starting point
- Activate RLX Contact. Its management entry appears under Add-on Content
- Open RLX Contact → Contact Settings. Choose the page layout, Contact placement, default recipient email, default assignee, and spam limits
- Open Channels. Each channel may override the private recipient, staff assignee, delivery mode, access rule, and security mode
Before you choose
Common questions
What does RLX Contact do?
Secure private contact channels, configurable shell placement, staff routing, inbox and email delivery, portable presets, and Forms/Support bridges.
What does RLX Contact need to run?
RLX Contact runs on the LifeRaft OS core without another add-on listed as a required dependency. Optional integrations can be added for a broader workflow.
How ready is RLX Contact for deployment?
Production is this add-on’s declared release stage. The V5 platform is a development build; review the workflows, hosting, and integrations you plan to use.
Review the launch checklist
- Admin setup — Confirm settings, navigation placement, permissions, and any required starter content before launch.
- Public QA — Review the public page, empty states, mobile layout, and activated/deactivated states.
- Package QA — Confirm the module fits the selected product package and does not expose unused workflows.
- Docs and support — Add customer-facing notes, admin setup instructions, and known limitations for the module.
Make RLX Contact part of your build.
Discuss the fit, requirements, and next steps for your project.