Travel & Hospitality add-on
RLX Guest Journeys
Privacy-aware pre-arrival, arrival, in-stay, departure, and follow-up workflows for travel and hospitality guests.
About this add-on
RLX Guest Journeys for LifeRaft OS
Privacy-aware pre-arrival, arrival, in-stay, departure, and follow-up workflows for travel and hospitality guests.
- Admin-managed content and settings
- Public pages with clean presentation
- Designed to run as an optional RLX module
- Keeps the core install lean while preserving room for specialized customer requirements
Capabilities and outcomes
How RLX Guest Journeys improves the build
The overview above identifies the core capability. These supporting outcomes help a project owner judge whether the add-on belongs in the package.
Structured booking reference for a clearer day-to-day workflow
Structured party context for a clearer day-to-day workflow
Structured assigned owner for a clearer day-to-day workflow
Structured next action for a clearer day-to-day workflow
Structured communication consent for a clearer day-to-day workflow
Add-on-specific scope
Guide each guest from confirmation to follow-up
Coordinate pre-arrival requests, arrival instructions, milestones, departure tasks, and post-visit follow-up without exposing private guest details.
This module manages guest journeys as its primary customer-facing records.
Typical workflow states: Draft → Pre-arrival → Arriving → In service → Departed → Follow-up → Closed → Archived.
Standalone value
What it does by itself
RLX Guest Journeys can run as its own Travel & Hospitality workflow. By itself, it focuses on Admin-managed content and settings, Public pages with clean presentation, and Designed to run as an optional RLX module, so a customer can use the module without buying every related add-on first.
Standalone means it does not have to be cross-linked with other add-ons. It still runs inside LifeRaft OS and requires a valid core LifeRaft OS license.
Connected value
What improves when related add-ons are active
When the customer also owns and activates related modules such as RLX Bookings, RLX Forms, RLX Automation, RLX Notifications, and RLX Reviews, RLX Guest Journeys can hand off data, links, reporting, access control, content, or follow-up steps into those workflows. Those connections are optional and depend on the package being built.
Best fit
Who should care about it
- Travel & Hospitality builds that need RLX Guest Journeys without forcing it into every install
Workflow
How it fits into a real build
- Guide each guest from confirmation to follow-up
- Store structured journey stage, booking reference, party context, assigned owner, next action, communication consent, and retention note
- Run independently with local records and exports; listed integrations are optional enhancements
- Preserve record visibility, provenance, and operator ownership when data is shared with another addon
Works well with
The strongest builds connect the right modules
RLX Guest Journeys becomes more valuable when it is paired with the workflows around it. Common pairings include RLX Bookings, RLX Forms, RLX Automation, RLX Notifications, RLX Reviews, depending on the customer package and what the site needs to accomplish.
Admin setup
Confirm settings, navigation placement, permissions, and any required starter content before launch.
Public QA
Review the public page, empty states, mobile layout, and activated/deactivated states.
Package QA
Confirm the module fits the selected product package and does not expose unused workflows.
Docs and support
Add customer-facing notes, admin setup instructions, and known limitations for the module.
Customer FAQ
Common questions about RLX Guest Journeys
What does RLX Guest Journeys do?
Privacy-aware pre-arrival, arrival, in-stay, departure, and follow-up workflows for travel and hospitality guests.
Who is RLX Guest Journeys best for?
Travel & Hospitality builds that need RLX Guest Journeys without forcing it into every install.
Can RLX Guest Journeys run by itself?
RLX Guest Journeys can run as its own Travel & Hospitality workflow. By itself, it focuses on Admin-managed content and settings, Public pages with clean presentation, and Designed to run as an optional RLX module, so a customer can use the module without buying every related add-on first.
Do I need the other add-ons mentioned on this page?
No. Related add-ons are optional package pairings, not required purchases unless a project specifically needs that wider workflow. RLX Guest Journeys should still explain a useful standalone job before any connected modules are considered. Standalone means it does not have to be cross-linked with other add-ons. It still runs inside LifeRaft OS and requires a valid core LifeRaft OS license.
What changes when related add-ons are active?
When the customer also owns and activates related modules such as RLX Bookings, RLX Forms, RLX Automation, RLX Notifications, and RLX Reviews, RLX Guest Journeys can hand off data, links, reporting, access control, content, or follow-up steps into those workflows. Those connections are optional and depend on the package being built.
Which add-ons work well with RLX Guest Journeys?
RLX Guest Journeys commonly pairs with RLX Bookings, RLX Forms, RLX Automation, RLX Notifications, RLX Reviews. Active pairings depend on the package, customer workflow, and installed add-ons.
What should be decided before launching RLX Guest Journeys?
RLX Guest Journeys should be launched with its real data model and public routes in mind. Optional integrations: rlx-bookings, rlx-forms, rlx-automation, rlx-notifications, rlx-reviews.
How much does RLX Guest Journeys cost?
RLX Guest Journeys has a Access required Everyday add-on license. The add-on requires a valid Personal, Professional, Creator, or separately agreed LifeRaft OS core license.
What support is included for RLX Guest Journeys?
Standard add-on support covers the licensed module during the active support window of the selected core edition. Exact scope is confirmed with the package. Personal includes 3 months, Professional includes 6 months, and Creator includes 12 months of core support and updates.
How ready is RLX Guest Journeys for deployment?
Foundation module: intended as a building block and may require project-specific configuration before customer launch.
How does RLX Guest Journeys fit into a real LifeRaft OS build?
Guide each guest from confirmation to follow-up. Store structured journey stage, booking reference, party context, assigned owner, next action, communication consent, and retention note. Run independently with local records and exports; listed integrations are optional enhancements. Preserve record visibility, provenance, and operator ownership when data is shared with another addon.
Does the public page include implementation details?
No. The public page explains customer value, package fit, related modules, and launch expectations. Setup steps, route details, data structures, hooks, and operator-only notes stay in the licensed add-on documentation.
Related add-ons
Explore the surrounding add-on ecosystem
Coming soon
Want RLX Guest Journeys in your LifeRaft OS build?
RLX Guest Journeys is part of the modular LifeRaft OS add-on roadmap. Join the waitlist or discuss a package so the right modules can be planned around the way your community, product, studio, or business actually operates.