Travel
RLX Guest Journeys
Privacy-aware pre-arrival, arrival, in-stay, departure, and follow-up workflows for travel and hospitality guests.
This add-on is in the foundation stage. Ask about its current scope and availability before planning your build.
What it does
Features at a glance
- Privacy-aware pre-arrival, arrival, in-stay, departure, and follow-up workflows for travel and hospitality guests
Built for your workflow
Who it’s for
- Travel projects that need this focused capability
- Owners who want to activate only the workflows their site needs
Setup and fit
Compatibility
Requires a valid LifeRaft OS core license and a supported installation.
No additional add-on is listed as a required dependency.
Optional connections
From setup to everyday use
A straightforward starting point
- Guide each guest from confirmation to follow-up
- Store structured journey stage, booking reference, party context, assigned owner, next action, communication consent, and retention note
- Run independently with local records and exports; listed integrations are optional enhancements
Before you choose
Common questions
What does RLX Guest Journeys do?
Privacy-aware pre-arrival, arrival, in-stay, departure, and follow-up workflows for travel and hospitality guests.
What does RLX Guest Journeys need to run?
RLX Guest Journeys runs on the LifeRaft OS core without another add-on listed as a required dependency. Optional integrations can be added for a broader workflow.
How ready is RLX Guest Journeys for deployment?
Foundation module: intended as a building block and may require project-specific configuration before customer launch.
Review the launch checklist
- Admin setup — Confirm settings, navigation placement, permissions, and any required starter content before launch.
- Public QA — Review the public page, empty states, mobile layout, and activated/deactivated states.
- Package QA — Confirm the module fits the selected product package and does not expose unused workflows.
- Docs and support — Add customer-facing notes, admin setup instructions, and known limitations for the module.
Make RLX Guest Journeys part of your build.
Discuss the fit, requirements, and next steps for your project.